FAQ
1. What products does Easy2order offer?
Easy2order offers a wide range of products including Belt & Accessories, Black Dining Chair, and Cotton Crepe Stripe. Our store focuses on providing unique and trendy products that cater to different tastes and preferences.
2. How can I place an order?
To place an order, simply browse through our products and add the items you want to your cart. Once you have selected all the items, proceed to checkout and follow the prompts to enter your shipping and payment information. Once your order is confirmed, you will receive a confirmation email.
3. What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and Apple Pay. You can choose your preferred payment method during the checkout process.
4. How long does shipping take?
The shipping time depends on your location and the shipping method you choose at checkout. Generally, orders are processed and shipped within 1-3 business days. Once shipped, the estimated delivery time is usually 5-10 business days. Please note that international orders may take longer to arrive due to customs clearance.
5. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more details.
6. How can I contact customer support?
If you have any questions or need assistance, you can contact our customer support team by emailing us at nanki.anup@gmail.com. We strive to respond to all inquiries within 24 hours.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. The availability and shipping rates will be calculated at checkout based on your location.
8. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.
9. What is your refund policy?
If you are eligible for a refund, we will notify you once we have received and inspected your return. If the refund is approved, it will be processed within 10 business days and automatically refunded to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
10. Are there any items that cannot be returned?
Yes, certain items cannot be returned for hygiene or safety reasons. These include perishable goods, custom products, and personal care goods. Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions about a specific item, please contact us for clarification.